What is Cathay Pacific manage booking?
Cathay Pacific manage booking is a convenient and flexible feature that lets you access and modify your flight bookings online at any time. With Cathay Pacific manage booking, you can:
Request special services such as wheelchair assistance, pet travel, unaccompanied minor service, medical assistance, or extra legroom seat. Please note that some services may require advance notice and additional fees.
- Check-in online and print your boarding pass from 48 hours to 90 minutes before your flight departure. You could choose to receive your boarding pass by email or SMS.
- Change your flight date, time, or route up to 24 hours before your flight departure. You can also change your booking to another Cathay Pacific or Cathay Dragon flight within the same fare class and travel period. You may need to pay a change fee and fare difference depending on your ticket conditions.
- Cancel your booking and request a refund up to 24 hours before your flight departure. You can also request a voucher for future travel if you are eligible. You may need to pay a cancellation fee depending on your ticket conditions.
- Add or update your contact information and travel document details such as passport number, expiry date, and visa information. This will help us to contact you in case of any flight changes or emergencies. It will also speed up your immigration and security clearance at the airport.
- Select your seat and meal preferences from a range of options. You can choose your preferred seat location, such as window, aisle, or exit row. You can also select your preferred meal type, such as vegetarian, gluten-free, or halal. Please note that seat and meal avail ability may vary depending on the flight and cabin class.
- Save your itinerary to your calendar so you can easily access it anytime. You can also share it with your friends and family via email or social media.
Request special services such as wheelchair assistance, pet travel, unaccompanied minor service, medical assistance, or extra legroom seat. Please note that some services may require advance notice and additional fees.
Can I change my booking/tickets online via Manage Booking?
You may be able to change your bookings online provided that your initial bookings were made online and that the city of departure is eligible. For the full list of eligible cities and other details, please click here1. For customers who pre-purchased ancillary service, such as extra legroom seat, extra baggage, or upgrade bid, please contact Customer Care for assistance and rearrangement.
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How are the flight sectors summarised in Manage Booking?
You can view any flights on your booking on Manage Booking, provided there is at least one flight listed with a Cathay Pacific flight number.The flight sectors are summarised as follows:
Confirmed: Your booking has been confirmed and ticketed. Waitlisted: Your booking is on a waiting list and subject to seat availability. Open: Your booking has been confirmed but not ticketed. You need to contact Cathay Pacific to issue your ticket before the deadline. Cancelled: Your booking has been cancelled and refunded. |
Are there any restrictions to which bookings I can access with Manage Booking?
You can access most bookings with Manage Booking, except for:
• •Bookings made through a travel agent or a third-party website. You need to contact them directly for any changes or enquiries. •Bookings that have been checked in online or at the airport. You need to contact Cathay Pacific customer service for any changes or enquiries. •Bookings that have been cancelled or refunded. You need to make a new booking if you wish to travel again. |
what are the benefits to using Cathay pacific manage booking ?
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You can also use Cathay Pacific manage booking to:
•Check-in online and print your boarding pass from 48 hours to 90 minutes before your flight departure. You choose to receive your boarding pass by email or SMS.
•Save your itinerary to your calendar so you can easily access it anytime. You can share it with your friends and family via email or social media. |
•To use Cathay Pacific manage booking, you need to have a valid booking reference number and the last name of the passenger.
•You can access it through the Cathay Pacific website or the mobile app. You can also contact the Cathay Pacific customer service for any assistance with your booking. |
© 2023 Created by Erika Alston